You AND Your Vacation, Protected

COVID-19 Updates

The D Tower front desk will be open from 8 a.m. to 4 p.m. beginning Sunday, Nov. 22, 2020. The C Tower front desk will remain closed.

Coming Spring 2021!

We anticipate being back to the Turquoise Place our guests know and love by Spring 2021. We’re working hard to welcome you back to your favorite Orange Beach resort in all her glory, plus some! What does that mean? It means all of our amenities will be back open for your family’s enjoyment. In addition, we have exciting changes and upgrades, including:

  • Select units will be renovated.
  • New, boardwalk will make transporting beach gear and wagons easier with ramps rather than stairs. It will also make getting to the beach easier for our wheelchair travelers.
  • New carpet in all common areas.
  • New landscaping.
  • 70+ new panes of iconic Turquoise Place glass.

Updated November 9, 2020

On Nov. 5, Governor Kay Ivey extended the current “Safer at Home” order, which includes the mask mandate, through Friday, December 11 (when new guidelines will be announced). Masks must be worn when you are within six feet of a person from another household in all indoor spaces open to the general public, a vehicle operated by a transportation service, or outdoor public spaces where 10 or more people are gathered.

Masks are not required on beaches or outdoor spaces as long as you maintain a safe six-foot social distance from non-household members.

The state has also lifted occupancy limitations for retailers, gyms and fitness centers as well as entertainment venues, restaurants and close-contact businesses like hair and nail salons. However, for restaurants, gyms/fitness centers, and close-contact businesses, in order to allow for normal capacity, customers must wear masks and be separated by impermeable partitions or barriers like plexiglass.

The statewide order can be viewed in its entirety here.

We request all persons on property wear face coverings when outside their individual units. This includes hallways, elevators, lobbies, etc. when you cannot distance yourself from other guests. Guests under 6 and those with medical conditions are excluded.

For the latest information on how Hurricane Sally has affected the resort, please refer to our Hurricane Sally page.

We understand every guest’s comfort level is different. While our team strives to encourage guests to follow health mandates from Governor Kay Ivey, we are unable to ensure each guest follows these protocols. We ask guests to take personal responsibility for themselves and their families in deciding when they feel it’s safe to travel.

Turquoise Place Spacious Condos

Your Family’s Health and Safety is Our Priority

Spectrum Resorts understands that the safety concerns of our guests are real and are of the utmost importance. In addition to our current, rigorous cleaning practices, the Spectrum Resorts’ team has implemented additional protocols to help protect your family. While we are committed to making sure you enjoy your time at the beach, our team is also committed to cleanliness.

If your question is not answered on this page, please feel free to call guest services at 855-266-5471 and we will be happy to assist you. In addition, you can refer to the CDC’s website for specific information on the virus. Spectrum Resorts is following the guidance of the CDC for its policies regarding COVID-19.

Vacation Rental Cleaning Protocols

  • Our resort uses CDC-approved cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria and other airborne and bloodborne pathogens.
  • We will be paying particular attention to high-touch items such as light switches, door handles, furniture, remotes, water faucet handles, nightstands, telephones, in-room control panels, alarm clocks, luggage racks and flooring.
  • The Clean Bed Guarantee ensures all coverlets are freshly laundered prior to every arrival. Other vacation rental management companies only launder comforters and coverlets quarterly or a few times a year. Sealed linen bags are also used.
  • All vacation rentals received an extensive deep clean in April.

Additional Cleaning Initiatives Throughout the Resort

  • We will also continue to adhere to social distancing in all areas.
  • At restaurants, we will be using disposable menus or sanitizing menus in between uses.
  • Public self-service coffee and water stations are temporarily suspended.

Worry-Free Reservations

We hope to see you again when you’re ready and it’s safe to do so.  You’ve waited all year for your beach vacation. Secluded beaches, spacious condos and sunshine are good for the soul. You can still rest easy at Turquoise Place when you book direct with Spectrum Resorts. Our updated booking policies mean you and your vacation are protected.

  1. Book online or talk directly to a Spectrum Resorts team member and get answers to your most important questions. Call 855-266-5471.
  2. Optional travel insurance is available on your reservation, and we recommend obtaining it. Learn more here.
  3. Our team members live and work where you play. We are invested in your vacation and ensuring you have the best possible experience with your family. We recognize the importance of family time and believe the world would be a better place if everyone spent a few days each year reconnecting and creating happy memories.

Gulf Shores & Orange Beach Information

Stay up-to-date on area information and events on the Gulf Shores & Orange Beach Tourism website.

Thank you for being a loyal guest.

We appreciate each and every one of you.

Policies are subject to change with updated CDC recommendations.